DOOR-TO-DOOR BY PUBLIC TRANSPORT - ONE DAY CONFERENCE IN ASSOCIATION WITH ATOC AND CPT

24TH JUNE 2009

AGENDA

09:00-10:00 Registration
10:00-10:10 Giles Fearnley, Working Group Chairman
Chair's opening remarks
10:10-10:30 Rt Hon Geoff Hoon MP, Secretary of State for Transport
Keynote address: Why integration is increasingly important?
10:30-10:40 Question and Answer Session
10:40-11:00 Anthony Smith, Chief Executive, Passenger Focus
Passengers' expectations of door-to-door journeys by public transport
11:00-11:20 Sir Moir Lockhead, Chief Executive, First Group
A strategic vision for bus and rail integration
11:20-11:30 Question and Answer Session
11:30-11:50 Refreshments
11:50-12:10 Anton Valk, Chief Executive, NedRailways
Door-to-door journeys: The Dutch conceptual framework
12:10-12:30 John Henkell, Passenger Services Director, West Yorkshire PTE
Local authorities building partnerships for delivery of integration initiatives
12:30-12:50 David Mapp, Commercial Director, ATOC
What the rail industry is doing to improve the customer experience
12:50-13:00 Question and Answer Session
13:00-13:50 Lunch and Exhibitions
13:50-13:55 Chair opens afternoon session
13:55-14:15 Fiona Taylor, Sussex Route Director, Network Rail (tbc)
What the station owner is doing to enhance sustainable access
14:15-14:35 Martin Dean, Managing Director - Bus Development, Go Ahead Group
Rail to bus integration - some practical experiences
14:35-14:55 Jonathan Radley, Commercial Director, Journey Solutions
Door-to-Door Working Group - report summary and launch of quick wins
14:55-15:15 Question and Answer Session
15:15-15:30 Refreshments
15:30-16:15 Panel Discussion - Chaired by Professor David Begg
Opportunities for better modal integration
Anthony Smith - Passenger Focus
David Mapp - ATOC
Giles Fearnley - Door-to-Door Journeys Working Group
Jonathan Radley - Journey Solutions
Nick Bisson - DfT
16:15 Chair's closing remarks